by Ekahau & AirMagnet Certified Engineers
In today’s connected world, it is more important than ever for businesses to have a robust and secure wireless network.
Get Global Wireless Site Surveys
In the IT Channel it can be time-consuming and difficult for our partners to find certified wireless engineers, especially in the more challenging geographies.
Orion 247 has spent many years building a trusted network of certified WiFi engineers around the world. In most major cities, we can dispatch an Ekahau or AirMagnet specialist to site on a Next Business Day Service Level, to perform active and/or passive wireless site surveys.
Our trained engineers will visit the site and carry out a pre-deployment onsite WiFi survey. Using an AP (access point) on a stick, they will determine:
Once completed, you will be given a full report containing recommendations that can be used by your client to design the network and determine what equipment is needed and where it should be placed. Our engineers can consult on certain equipment too, eg. Cisco, Ruckus, Aruba, Ubiquiti, Xirrus and more.
For this element, our WiFi engineers will conduct a wireless site survey of an already existing wireless network. Our engineers will work with the onsite team to perform a full health check and audit of the existing signal and network coverage.
Your client may have already reported problems with the signal strength or network coverage and reach, for example, slow download or upload speeds, dead spots or slow video connections.
It is recommended that regular health checks are carried out to ensure that networks are operating at maximum performance optimisation.
Once a WiFi network has been installed, our engineers will visit the site to conduct a post-installation wireless survey check. This means they will analyse the network using Ekahau or AirMagnet software to ensure it is operating as it should. Should any faults be found, the engineers will make recommendations of how they can be remedied.
Due to our truly global reach, we can offer our channel partners instant access to our team of Ekahau and AirMagnet certified engineers. The most common onsite wireless site surveys we are requested to do are Active and Passive network surveys.
This type of survey is often used to troubleshoot WiFi networks. The survey device is connected to the wireless network and collects and analyses the data by recording signal measurements based on the performance of the connection.
During a passive WiFi survey, no surveying device is connected to the wireless network. The software is only listening to the WiFi environment. Once the software is configured to scan specific channels, it will measure signal strength and noise levels.
Because we only work in the IT channel with channel partners, we ask for a request to conduct a wireless site survey to be raised with one of our Sales Account Managers. From there we can view the Scope of Works (SOW) and work with our internal Service Delivery team to allocate the relevant global resource for the survey. Our Service Delivery team is available for you and your team 24x7x365, any time of the day or night.
A wireless site survey is an onsite survey visit by a trained and certified WiFi engineer. During Wireless Surveys for New Networks, the engineer will use software such as Ekahau or AirMagnet to test for RF interference and to identify the best installation placement for wireless access points (APs). This will also involve a floor plan analysis, an inspection of the facility, discussions with the IT management team and the use of site survey tools.
The surveys are used to collect vital information about the wireless environment to understand where the placements of APs should be during pre-deployment or to identify areas of weakness within the wireless environment.
Simplified communication
Get fast updates from our team by using our online ticketing system, or simply email us if you prefer. We’re in regular contact with our engineers while they’re working on-site, which means we can deal with unexpected issues quickly.
Cost-effective pricing
Because we employ our staff directly, with no middlemen or hidden margin stacks, our rates stay low. That means you can use us to expand your global reach without cutting into your profits.
International infrastructure
Our head office is in the UK, but our team provides back-office support from various international locations. With staff in every continent, we’re able to provide resources 24/7 to almost any site in the world.
Fast part replacement
When it comes to IT support, the biggest delays happen when replacement parts needed for a solution aren’t available. When we have an ongoing global IT maintenance contract with you, we keep stock of replacement parts so that we can solve problems without delay.
We have 40 stocking locations around the world, allowing us to dispatch parts quickly and cost-effectively whenever needed. If needed, we can provide forward stocking locations where you need them.
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1-hour quote response
We aim to respond to your quote requests within one hour so you can deal with IT support requests from your clients quickly and easily. Our team is available 24/7, so you can always get a fast answer from us.
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Support in remote areas
We have skilled, reliable engineers all over the world, including regions that other vendors find difficult to serve. Whether you need an engineer in the USA, Dubai, Thailand, the Ivory Coast or somewhere else, we’ve got you covered.
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